Changes for TLT 499: Display appropriate message to user based on weather support email was sent or not.
-Modified template to reflect custom message
-Also cleanup up settings to move all email params to the  base file and override if needed in the individual environment setting..
Tweaked the string concatenation for email setings
Merge pull request #55 from Harvard-University-iCommons/feature/TLT-499_custom_msg_to_user

Changes for TLT 499: Display appropriate message to user based on weathe...