add command to create UserSettings for user who do not have one yet
Update Spanish & Polish translations, thanks to Transifex users erik_river (es) and mpasternak (pl)
Fixes GH-54: Stats crash without open tickets. This should have already been caught, so this patch fixes it and adds another sanity check at report runtime.
Merge branch 'bclermont-master'
Clean up comments in create_usersettings, and fix copyright in escalate_tickets.
Add proper database migrations support using South. Updated documentation to match. Closes GH-50.
Merged pull request #53 from issackelly/master.

Django 1.3 staticfiles
Ensure queue locale is included in safe_template_context as reported by vvarp. This should close GH-56 without further issues - please reopen if required..
If a ticket hasn't been resolved, ensure that public users can still resolve it. Fixes GH-51, thanks to kotowicz.
Push navigation into a single place, so that the navigation experience is consistent regardless of which views (public vs staff) the user lands on. Closes GH-52, thanks to kotowicz.
When a logged-in user hits the public ticket view, redirect them to the staff view.
Allow selection of all items on custom "list" fields. Fixes GH-23.
Migrate charts to jqPlot. Needs a bit of clean-up, especially separating out date & non-date reports.
Add Spanish (Mexican) and French translations, thanks to @albertogaona and @kolin22. Updated Spanish (Castilian), also thanks to Alberto.
clarify how to change existing django 1.2.x installation so that
static files that come with the latest django-helpdesk work.
add missing commands
Merge branch 'master' of git@github.com:rossp/django-helpdesk
Fix a few formatting errors introduced in last commit.
Add capability for users to delete their saved queries.
Formatting fixes for README