[Bug 9868]

 Queues in popup box are not sorted by alphabetical order

Checked with Fred
Improved HTML filter.
Fixed: Clicking the cancel button in the Add Web services screen results in an error no matter what data was filled in (bug#8656).
Squashed commit of the following:

commit c3045a27da5bba08be8edaea80c5311b6616f026
Author: s7design <otrs@s7designcreative.com>
Date:   Tue Jan 28 23:08:00 2014 +0100

    [Bug 8656]
    Clicking the cancel button in the Add Web services screen results in an error no matter what data was filled in

    Cancel button had contain additional action that has't been required and that cause error
Fixed: Locked tickets don't unlock when customer closes ticket (bug#9678).
Squashed commit of the following:

commit 189ffd15be3cc1dbe85eedac40c27b4cae0f5c96
Author: s7design <otrs@s7designcreative.com>
Date:   Wed Jan 29 18:52:20 2014 +0100

    [Bug 9678]

    Locked tickets don't unlock when customer closes ticket

    Added code for set lock parameter of ticket when check state of ticket; on close state parameter lock is setting to unlock
Merge branch 'rel-3_3_bug#9868_version2' of https://github.com/s7design/otrs into s7design-rel-3_3_bug#9868_version2
Follow-up: Also fixed inline actions for medium view (bug#10019).