Nancy M. Vizer founded her law firm in 2001 in Chicago, IL, to provide an outlet for immigration clients to receive personalized service. The firm almost always charges a flat fee, so that clients can know exactly what to expect. Ms. Vizer works directly with each of her clients, rather than delegating work to a team that the client may never meet. The staff remains fully familiar with each of Ms. Vizer's immigration cases, and is able to answer questions when Ms. Vizer is occupied with other matters, but clients always have access to Ms. Vizer for their substantive concerns.