support: change formatting in e-mails slightly
account: allow admins to create notes about certain users in order to keep track of past interactions
support: allow users to attach a service to their tickets
support: use abbreviated names (user.nice_name()) in tickets, instead of full contact names, if we can.
Merge pull request #33 from nasonfish/master

privileges: add permission for accessing/modifying support tickets
Merge pull request #34 from nasonfish/notes

account: allow admins to create notes about users
User.nice_name(): make abbreviation feature optional
Merge pull request #35 from nasonfish/service-tickets

support: allow users to attach a service to their tickets
ip-list: be sure to import panel2_environment
profile: display user's phone number
Add reserved IP range models
Add imports
service: fix typo on ReservedIP model
add missing colon on if statement
add 'jinx' prevention - staff members will now be aware of if the user or another staff member is typing in a ticket.