@dylanfareed => How to Write Great Outage Post-Mortems

I think it's a very good point. I've edited to say this: _None of this was obvious while it was happening as the rate of automated alerts grew. Engineers communicated to the team that they are actively focusing on bringing the systems back up. This helped fending off a large amount of instant messages, e-mails, texts and phone calls from various people on the team that were in the middle of demoing something to a very important prospective customer on the other side of the planet. It was also the middle of the night in New York._

What do you think?