Merge pull request #642 from rackerlabs/dev

Pushing to production after reviewing on staging
s/tier/program/
Merge pull request #643 from rackerlabs/dev+

s/tier/program/
Merge pull request #644 from rackerlabs/dev

Pushing to production after reviewing on staging
s/the Fanatical Support® company/Fanatical Support®/
Merge pull request #645 from rackerlabs/dev+

More dev+ copy changes.
Merge pull request #646 from rackerlabs/dev

Pushing to production after reviewing on staging
Using HTML entity instead of Unicode character for consistency.
s/chat/IRC/
Merge pull request #648 from rackerlabs/dev+

Dev+ copy changes + consistency fix
Merge pull request #649 from rackerlabs/dev

Pushing to production after reviewing on staging
Merge branch 'master' of https://github.com/rackerlabs/developer.rackspace.com into dev