Fix XSS Vulnerability In "tpl.inc.php"

Fix applied to where the value is directly output to browser instead of where fetched in case special chars are allowed in `code_name`, which may break logic prior to output.
Apply numeric sort to the ticket number column
email: Add MAIL_EOL setting to ost-config.php file

This setting allows administrators to add (uncomment) a MAIL_EOL setting in
the ost-config.php config file to define the line ending used for mail
headers and encoded bodies in outbound mail (SMTP, for instance).

By default, CRLF is used by the SMTP email generator as per the RFC 822
standard. However, many administrators can benefit by setting LF (\n) as the
line ending.
bug: Decode mailbox when parsing an email address

This addresses cases where incoming emails doesn't include charset and
mailbox may include non-ascii characters.
Add release notes for 1.7.11