send ureport before creating case in RH Customer Portal

Closes rhbz#1069111
wizard: update the help text for screen casters

The only available screen casting program on RHEL7 is integrated GNOME3
screen caster.

Closes rhbz#1069340

Signed-off-by: Jakub Filak <jfilak@redhat.com>
introduce import-event-options in xml event definitions

Related to rhbz#1069111

Signed-off-by: Jakub Filak <jfilak@redhat.com>
rhtsupport: import event options from uReport

"report_RHTSupport" event sends an ureport before creating a case.
"report_uReport" event configuration might have be modified option
values, therefore "report_RHTSupport" needs to import this configuration
too.

Related to rhbz#1069111

Signed-off-by: Jakub Filak <jfilak@redhat.com>