TASK: EMC Import Script VNXe Support Issues:
FIXED: The issue was that the product codes were set to "UE". According to our EMCPricingRules file, we should follow these configs:

UE,HARDWARE,D27,P17.5,HW-EMC-,N,36
UESW,SOFTWARE,D27,P17.5,SW-EMC-,N,0

As you can see above, the issue is that it was setting the Support line items to "HW-EMC" or "SW-EMC". What I did was check to see if

1. Does the product code contain "UE" or "UESW"?
2. If Yes, then check to see if productDescription contains "SW Support" or "HW Support"
3. If Yes, then change the line item prefix to "SS-EMC" or "HS-EMC", and set the category variable to "SUPPORT" (so it falls under the SUPPORT list in QuoteWerks app).

This fixed things up.