corrected doc on migrate to fit actual needs
Using safe_template_context to build templated email context forms.py

Without this send_templated_mail does not work (Exception on
context['queue'].get('locale', 'en')
fixing month index error in reports

month has to span from 0 to 11 not 1 to 12
more fixes on templated mail and safe context
Document the need of 'django.core.context_processors.request'

in docs/settings.rst
French translations for notifications and headers / footers
Added a warning if no message notification template found in database
fixes in french mail templates (passed all through tidy)
added css class on ticket actions in ticket_desc_table
make django-helpdesk more customizable + bug fixes:

- look at settings.py for all new options regarding customization.
- settings can be accessed inside the templates via the new
  templatetag 'load_helpdesk_settings'

- allow editing of personal followups, but only if followup does not
  contain any ticketchanges - otherwise this information is lost after
  the editing.
- add 'delete' link to attachments
- link to list of closed tickets in queue overview
- add 'closed & resolved' section to dashboard
- hide 'pre-set reply' box if no pre-set replies are found.
- use 'SelectDateWidget' for custom DateField

- fix how we update followups so that attachments don't get deleted
- fix bug where resolution emails contained the solution 'None'
- fix stats crashing bug
- fix locale bug
add possibility to translate ticket comments using jquery & google translate.
translate code changes:

 - change js code, so that 'click' and not 'change' will trigger the translation.
 - do not assume that English is the source language - the comments might be in a different language.
add option to override default look of followups - this is work in progress.
hide "log in" button on '/helpdesk/login/' page.
modify "log in" redirect if possbible, so that user lands on same ticket (instead of dashboard) after login.
redirect user to 'helpdesk_home' from /helpdesk/login/ page, if user is already authenticated.
new setting: HELPDESK_PREPEND_ORG_NAME
customize helpdesk name on a few pages, i.e., your organization, so that users
know that they came to the right page.
css fix for followup_mod being too wide.
add option 'HELPDESK_SHOW_CHANGE_PASSWORD' so that local users find a link to change their password.
(needs django-registration https://bitbucket.org/ubernostrum/django-registration/).
added toolips to 'Copies to' and 'Dependencies' links, explaining what these links are for.
added a.tooltip class to css file.
change search box padding, otherwise the bottom of the searchbox will not be aligned with the buttons on the left.