workflows: set long timeout of pending records

Co-authored-by: Georgios Papoutsakis <georgios.papoutsakis@cern.ch>
Signed-off-by: Jan Aage Lavik <jan.age.lavik@cern.ch>
fabfile: fixes for symlink generation

Signed-off-by: Jan Aage Lavik <jan.age.lavik@cern.ch>
deposit: send tickets to production queue

* Disables the automatic reject reply.

* Sends tickets to HEP_add_user.

Signed-off-by: Jan Aage Lavik <jan.age.lavik@cern.ch>