Reports folder added under app/ and spec/

All the new sla reports will have a class under this folder
New column classification added under ticket table

Before creating of ticket we are setting classification of ticket which
we get from ticket_type
Specs file added for department_report class --partial
added base class for report generation
Reports folder added under app/ and spec/

All the new sla reports will have a class under this folder
New column classification added under ticket table

Before creating of ticket we are setting classification of ticket which
we get from ticket_type
Specs file added for department_report class --partial
Br-level 1 Specs added

Specs added to check distribution count of tickets
added a method to generate br level 1 report data for first table
Merge branch 'report' of github.com:StrataLabs/service_desk into report

Conflicts:
	app/models/escalation_report.rb
	app/reports/department_report.rb
	spec/reports/department_report_spec.rb
added methods for department-location based report
Merge branch 'report' of github.com:StrataLabs/service_desk into report

Conflicts:
	app/reports/department_report.rb
Mailer templated added for branch level 1 report
Merge branch 'report' of github.com:StrataLabs/service_desk into report
adjusted the views for br level 1
Solr setup added in specs
specs for location wise count check added
Styling changes in templates
added links to mail
Merge branch 'report' of github.com:StrataLabs/service_desk into report

Conflicts:
	app/views/mailers/_branch_level_1_table_body.html.haml
	app/views/mailers/department_level_report.html.haml