Clarify Web Ops documentation

After reading through the Web Ops documentation for a meeting earlier, I
thought it needed some readability amendments. These are open for
discussion.
@jabley In fact, should we be prescriptive on OS? I like the idea of dropping the OS names since I don’t think they add much to the point. What say thee?

On 11 June 2014 at 10:06:18, James Abley (notifications@github.com) wrote:

In service-manual/the-team/web-operations.md:

>   
> -* deep understanding of the target operating system; Windows, Linux, Unix etc.
> +* a deep understanding of the target operating system; Windows, Linux, Unix etc.
Drop the trailing full-stop.

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