Delete 'reservations' button altogether - it's clumsy and difficult to style correctly.
Replace later with a different call-out with phone number
Delete entire hunk of code with "send a message" and email contact form. This form is not useful and takes up unnecessary space, and it also creates more work for office staff.

Moved Google Map with header 'Office Location' To the position that message form previously occupied.
Added paragraph about parking below Google Map.
Delete or move /div tags to incorporate office location AND contact our office sections into a single div with class span8. Remove interveneing divs. Also keep the <aside> tag within the larger row containing the two text sections. Everything is inside one overall larger row.
Alter text explaining cancelation policy and parking options to be more consice and specific.
Replace template footer with LAA footer, to standardize with other pages
Edit text in contact.html to shorten and clarify instructions on calling front desk, change "1 day" to "1 business day"
Move id for practice-section and insurance-section in about.html to the parent div level, so that navigation to that section takes user to the page with the content relatively centered in the browser.
Add CSS rules for bulleted lists to style_la, to override ul, ol CSS rules in original template. .bulleted indents the list and add bullet points.
Change link destination in main menu (desktop version) for office location to "contanct.html"
Duplicate contact.html and replace content with info on appointments. Top section instructs user to call office to make appointments and gives general information about length of appointments and leaving messages.

Experimenting with how to connect users to relevant information about insurance and contact info. Removed buttons, added links to 'call our front desk' and 'insurnace information.' Expand this practice to other pages.

Second section contains Cancelation Policy, almost verbatim, quoting from the policy patients are asked to sign.

Style the cxl policy section with .bulleted.

.bulleted changes the font family to helvetica, which shows <strong> elements.
Insert div 'spaheadline' with office phone number on contact.html, paralleling appointments page. This div calls out phone number in obvious way.
Minor edits to headers, increasing and standardizing size as h4 headers instead of h5. h5 is hard to read