Tidied.
Changed default settings of oracles NLS_LANG variable from UTF8 to AL32UTF8 to fix problems with 4 byte unicode character.
Fixed wrong perldoc, thanks to Thorsten Eckel.
Changed default settings to use a quick connect string instead of SID to connect to an oracle database, because SID is not working with an Oracle RAC cluster.
Merge branch 'master' of git.otrs.com:otrs/otrs
Fixed bug#10623 - Ticket owner is not shown regardless what is configured, thanks to Renee Baecker.
Merge remote-tracking branch 'upstream/master' into otrs-master