Updates to existing Governance Guidance

One image removed (no longer relevant). Adjustments to comments based
on feedback from content initially published. Content written by Governance team and content designed by Beck Thompson
I'm the content designer working on this.

I know 'empowered' is on the banned list, but I've always felt our style guide needs to flex a little depending on the message we're trying to get across and also the platform we're publishing on. When we were working on the principles initially, I questioned 'empower' as well (it appears in principle 2), and asked if we could just say 'can make decisions' instead of 'are empowered to make decisions'. But I let it go after discussions with the team because there's a subtle but probably quite important distinction between the two.

If this was a mainstream piece I'd prefer to stick to "can't unblock it themselves" because it's simpler. It's probably counter-productive to get bogged down in semantics, and I do understand Mark's point, so I suggest we say:

unblocking anything that slows down delivery where the delivery team doesn't have the authority to do so