Fixed: eMail address only with uppercases - wrong display (bug#10622).
Squashed commit of the following:

commit 0dc6a388eac68adf8c4ba13b2f4c796047e36daa
Author: s7design <otrs@s7designcreative.com>
Date:   Tue Jul 15 15:37:43 2014 +0200

    http://bugs.otrs.org/show_bug.cgi?id=10622

    Changed formatting Real Name in From address of tickets