oops: Fix crash in enduser web portal on reply
Merge pull request #1269 from greezybacon/oops/fix-enduser-reply

oops: Fix crash in enduser web portal on reply

Reviewed-By: Peter Rotich <peter@osticket.com>
bug: Allow Resolved tickets to be reopened
Merge pull request #1274 from protich/issue/reopen-resolved-tickets

bug: Allow Resolved tickets to be reopened

Reviewed-By: Jared Hancock <jared@osticket.com>
bug: Fix status display on client interface