Merge pull request #28 from cnaude/master

Add reopen event. Thanks @cnaude
Merge pull request #29 from cnaude/master

Add setModComment and getModComment to HelpRequest. Thanks @cnaude
Add option to enable held requests to be displayed in the nagging feature of this plugin.
Merge remote-tracking branch 'origin/master'
Merge pull request #30 from cnaude/master

Added a new event for mod-broadcast. Thanks @cnaude
Increase version number and build against a newer build of Bukkit.
DIS IS NOW HOW DEY WANT IT. HUEHUEHUEHUEHUE BUKKITDEV TEAM. (Done hungover. Why do I have to suffer so?)
Added option to disable notification sound. Thanks @SuperSpyTX
Added BungeeCord support. Much thanks to @SuperSpyTX for all his work.
Hopefully I introduced no bugs. Let me know if that's not the case.
Add table upgrade on startup if the structure is outdated.
Up version to 1.2.0.
Set mod name on unclaimed completed tickets.