workflows: full rejection text from Holding Pen

* Changes the literature workflow to prefill the rejection box
  with the standard rejection template for the curator to edit
  and submit.

Signed-off-by: Jan Aage Lavik <jan.age.lavik@cern.ch>
workflows: suggestion tickets update

* Updates the automated response if record was already inserted.

Signed-off-by: Jan Aage Lavik <jan.age.lavik@cern.ch>
base: still pop flashed_messages

Signed-off-by: Jan Aage Lavik <jan.age.lavik@cern.ch>