Fixed issues with silence/unsilence Alerts and Event to Existing Ticket

TODO: Test/Fix Event to New Ticket
Copmleted configuration of events to tickets.
Merge branch 'master' of github.com:Contegix/cloudykangaroo

* 'master' of github.com:Contegix/cloudykangaroo:
  Copmleted configuration of events to tickets.
  Fixed issues with silence/unsilence Alerts and Event to Existing Ticket