create new file

This is from issue #48
Rename How are points calculated? to how-are-points-calculated.md
Update how-are-points-calculated.md
Update how-are-points-calculated.md
Update how-are-points-calculated.md
Closes #48
Update how-are-points-calculated.md
Update how-are-points-calculated.md
Update how-are-points-calculated.md
Update how-are-points-calculated.md
Update how-are-points-calculated.md
Update img/img location
add Troubleshooting Guide
Update img
Updated troubleshooting-guide.md
Update troubleshooting-guide.md
Merge pull request #9 from sharocko/troubleshooting-guide

Updated troubleshooting-guide.md
Update img
Remove third paragraph
Update wording