The Other Side of Empathy

It is so often that designers, developers, and other members of the community focus on the technical skills and tools that allow us to do our jobs in the best way possible, but, in the wake of the hype, we lose track of our greatest assets as humans, empathy. 

Each time we take to social media because [latest pop culture change] happened and we grab our digital pitchforks to take down the beasts that caused this outrage. What can we do in the community to alleviate this plague of snap judgement and make us better people? 

I'm hoping to provide some insight and solutions to that concern with this talk.