added unarchived scope for support tickets
fixed SupportTicket unarchived scope
added index action for support_tickets controller
added support ticket index
added two icons to footer_icons.png
added support tickets link in the sidebar
updated footer_icons.png
added support ticket action icons
added archive and pin link
renamed stickied column to pinned for the support ticket table
added support ticket update action
added respond_to block for support_tickets update action
added archive and unarchive methods to SupportTicket model
added archived? method for SupportTicket model
added link for pinned and archived support tickets
fixed attribute for unarchive link on support tickets
addes support ticket search model
added search form for support tickets list
removed unnecessary variable in support ticket index action
added search by name for support tickets