queue: Reimplement collaborator icon
oops: Fix incorrect alter table statement
oops: Don't crash uninstalling a plugin with no config
oops: Add two small utility functions
plugins: Don't crash if an installed plugin disappears
i18n: Make roles translatable
i18n: Localize the ticket view page
oops: Allow staff edit of tickets with immutable data
i18n: Localize client ticket view
i18n: Localize status on ticket queue pages
orm: Move user directory to ORM
role: Add a `permissions` field to manage pems locally
role: Assign clear role for primary department
role: Forbid removing agent primary role