Rexstad governance update

Eric takes first attempt at addressing Mike's governance comments.  I tried to answer them by sub-bullets in Mike's bullets.
Answered questions about usage statistics.
Additional answers to "support policy and process"
Answered "Bibliography" questions
Are extras tested, I think the answer is "no"
Merge pull request #3 from DistanceDevelopment/master

EAR and DLM answered the questions that they could on the governance review.