Fixed: Body of new e-mail/phone ticket not inserting when creating new ticket from customer creation (bug#9303).

Squashed commit of the following:

commit 27ad670ecb9986d07904970739c888c15004125c
Author: s7design <otrs@s7designcreative.com>
Date:   Mon Feb 3 11:57:50 2014 +0100

    Changed position for setting template of subject and body, and add checking if body exist

commit de0f3b720e8b10c983716879af211c4f8dbf26b4
Author: s7design <otrs@s7designcreative.com>
Date:   Mon Feb 3 11:51:30 2014 +0100

    Changed position for setting template of subject and body, and add checking if body exist

commit b2dbf5e7bc9b26aae56a99e4c956c6e5954f4142
Author: s7design <otrs@s7designcreative.com>
Date:   Sun Feb 2 21:49:09 2014 +0100

    Bug 9303]

    Body of new e-mail/phone ticket not inserting when creating new ticket from customer creation.

    Add template for Body and Subject parameters of Article for Ticket, when creating new ticket from customer creation.