WIP - Show Zendesk tickets in Genomics Status

This is a WIP! But otherwise is going to be another too big Pull Request. This PR includes:

* **ZenDesk handler for the call** ```/api/v1/project/<p_id>/tickets?p_name=<p_name>```: Will return a JSON file containing a set of pairs ```<id>:<ticket>```, that are the tickets in ZenDesk related to the project with name p_name.