more work not finished


git-svn-id: https://forge.indepnet.net/svn/glpi/trunk@23098 35612d4c-9d10-0410-837c-bf9dd1be60d7
fix ticket creation


git-svn-id: https://forge.indepnet.net/svn/glpi/trunk@23099 35612d4c-9d10-0410-837c-bf9dd1be60d7