Implemented new syntax for ESRII functions.
moved the stub procedures created to test the system to a separate
file "ontrackvoip_demo.inc" and only include that file if the
global variable ontrackvoip_demo is TRUE

renamed ontrackvoip_voip.script.inc to ontrackvoip.script.inc

help message changed to " [site name]. To create a new support ticket, please text us the actual request description. To check the status of an existing ticket, please text us the ticket id number (ex: 123, 657, 1298, etc)."