Update preface.xml
Update first-steps.xml
Update installation.xml
Update release-management.xml
Update release-management.xml
Update service-desk.xml
Update calendar.xml
Update stats.xml
Update admin-area.xml
roll back
replaced compliant with aligned
Update api.xml
Update api.xml
Merge remote-tracking branch 'upstream/master'

Conflicts:
	en/api.xml
	en/book.xml
	en/first-steps.xml
	en/installation.xml
	en/preface.xml
	en/release-management.xml
	en/service-desk.xml
Update installation.xml
Update service-desk.xml
Merge pull request #3 from mthiessmeier/master

ITSM updates