Okay, wind back things and get code back to a baseline.  Need to refactor small things before refactoring big things.
cleanup SetResults()
Remove the inline styles from the template, move them into the stylesheet
Remove loading class from body on error
Remove the <br> tags, use display: block styles instead.  Also makes the markup more semantic (gives it more inherent meaning)
add span for phone
Adjust spacing to make template easier to read