Not commenting on this instance, but I very much disagree about todos. The standard for opening a ticket is and should be high enough that there is a significant space below that threshold but for which useful notes can be made. If you freeze out that information, you just lose it. I have followed up usefully on many a todo, both my own and those of others. Actually if you aren't a fan of todos, following up on some of our many would be a fine use of time IMO.