Removed redundancy in path matching.
Using jQuery.timeago for SLA hit/miss calculations.
All times in Parature are currently listed as EDT.
Added logic to determine if Expiry Timestamp column is populated.
Tidying up the comments and todo's.
Latest changes deserve a version jump!
Added legacy SLA calculator when Expiry Timestamp column is empty.
Create README.md
Added options page and ability to open tickets in new window