Travis Fix
changes in creation page of ticket field and active template
Merge branches 'master' and 'master' of github.com:StrataLabs/service_desk
SDPII-193
SDPII-193 Spec: Group States
Removing unnecessary models
admin changes
Merge branch 'master' of https://github.com/StrataLabs/service_desk
SDPII-33 Grouping Header Links in Active Admin
admin filters
Merge branch 'master' of https://github.com/StrataLabs/service_desk
rename ticket template to creation template  in active template
SDPII-193 & Reassign Ticket Fix
Merge branch 'master' of github.com:StrataLabs/service_desk
FAQ
Merge branch 'master' of https://github.com/StrataLabs/service_desk
adding processed state in document advance search
SDPII-197 - Allow mapping of users to only valid dept-loc combination
fixing specs
cucumber specs for admin