Issue #63 (replying to support emails)

I'm putting this up as a pull request because I want the code looking at, but equally I don't want master filled with crap that's still a bit rough around the edges. Things we need to look at before merging this feature:

- [x] Style and formatting of reply form
- [ ] View logic for detecting whether an email is from support is weak security-wise
    - Currently er just grab the _From_ header
    - We seem to be generating a support@ address for each domain - why?
- [ ] Possibly create a null_domain for utility addresses such as support
        - maybe it fills the domain part of the From header with invalid data that our SMTPD would reject?