Just some comments
Merge branch 'develop' into help_develop
Very basic filtering of tickets based on status. Will want this ajax-y.
Merge branch 'feature-admin_users' into help_develop
Some rough functionality for tickets, like showing ticket list for admins, and initial way to close tickets.
Merge branch 'develop' into help_develop
Use the same URL for viewing tickets when authenticated or not---the couchdb ID will be the random string for the secret URL.

Tickets created when user was unauthenticated will be viewable by anybody who knows the URL.
Unit test for is_admin?
Working on functionality for replying to and closing tickets.
Merge branch 'develop' into help_develop
Admin deletion of tickets, although need to figure out jquery interaction. And some minor tweaks.
Improvements to flow for closing/re-opening tickets.
Move destroy button out of ticket form.
Do not overwrite initializer in tickets_controller, as that meant we weren't using the default layout.
added generic flash block
First attempt at functionality for admins viewing their own tickets.
Merge branch 'develop' into help_develop
Various very small tweaks: comments about main div display in firefox, give info for when creating unauthenticated tickets, redirecting to index when closing a ticket, fix default select for ticket filtering.
some notes to test that aren't working now.
Merge branch 'develop' into help_develop

Conflicts:
	help/test/functional/tickets_controller_test.rb
	users/test/functional/application_controller_test.rb
	users/test/support/auth_test_helper.rb