Minor amend to service manager page

Remove duplication and future tense now that programme is fully up and
running
Update induction page for 2014

Describe new programme format, add 2014 dates and link to SurveyMonkey
booking form.
Fix for clarity and style

based on @fatbusinessman comments in pull request
Merge pull request #286 from mattedgar/master

Update service manager induction information for 2014