Use the tabular environment to achieve the effect in the header: both,
head and subhead take two arguments.  The first one gets slimtexted, and
the second gets regular texted. Both meet in the middle with no space.
(ie, right-justified->center->left-justified).  The new \header code from
kaste on irc://freenode/#latex.
The envelope-alt icon is separate from envelope icon.  Made it so.
Make the color scheme more deliberate.  Links are in blue, headers in
crimson (replacing the pseudo-random color scheme).
-s indicates focus on customer support for this resume.
PDF of the support-focused resume.
This is currently non-functional due to changes in the
stylesheet/template, but it will become the pm-focused resume.
PDF of original resume, with changes from suggestions at StartupProduct
conference (thanks to: Aurice \& Vanessa).