Application now takes ticket owners from database if no owners can be found on command line or config file (command line arguments take precedence over database population and config file population)
Forgot to increment version number of RTLastContact
Made a change to RTreports.pm so that the add_status subroutine handles an empty array gracefully. I have also updated the version number to 0.4.2. I also change the expected version number of RTLastContact to reflect this.
Added the server's RT build detail onto the outputted report as well as bringing the applications verion  number to the top of the report
Made some slight changes to the naming format on the RT versions that are printed in the report