This Gap Analysis will provide actionable information about how an organization's technology and operations meet their current and future needs. It will indicate how OpenERP will match those needs and to allow the customer to determine the feasibility of implementing OpenERP. This Gap Analysis will be able to determine an estimate of project time and cost at ~70% certainty. It is also the first phase that allows the Customer to exit the project with limited investment if the results do not conform to their expectations. This results of this Gap Analysis will save time by allowing adequate planning for implementation leading to a smooth transition to OpenERP or any other software service.