Support ALL inline attachments - not just images.
Update include/staff/settings-kb.inc.php

added missing space
Update scp/css/scp.css

visual fix for FAQ search form in WebKit
Update include/staff/cannedresponses.inc.php

replace -- with &mdash;
Update include/staff/directory.inc.php

added missing 's'
Merge pull request #453 from EricFromCanada/develop

Visual and spelling fixes

Reviewed-By: Jared Hancock
Don't return disable canned responses
Rename api.ticket.php to api.tickets.php
Move encoding to Format class - to be used system wide.
Refactor how online file upload is processed
Add routine to import emailed & api files
Refactor how postMessage method is called - it now expects a hashtable
Changed order of parameters in decode method
Rename $var to $var - for consistency
Mime encode attachments to uft-8
Add EmailDataParser class - to be used  by API.
Add ApiEmailDataParser class - support email parsing
Change how API Controller exits
Log ALL API errors along with API Key used
Rename TicketController to TicketApiController
Add special case and helper method to process emails
Add PipeApiController class to handle local email piping
 - local piping must use api/pipe.php
 - API Key is not required - bypasses TicketApiController::create
 - Overwrites ApiController's response method -  postfix exit codes are used as opposed to http codes
Remove API key/security checks from apin.inc.php - Controllers now handle security related checks.
Move commandline (cli) scripts to cli directory.