if the incident key is null, use the summary data instead. seems the API
for this data changed at some point?
note for irc users.
change string resolve order again to prefer things even more
preferentially
resolve/acknowledge support
dox about resolve/acknowledge support
user mapping instead of centralized user silliness
override support, user_map stuff.
documentation of override facility
fix hubot's help output
compressed formatting of certain types of incidents, added "hubot
detail" command to yield all output.
docs
"ack" and "res" are now synonyms for "acknowledge" and "resolve"
reworked output formatter a bit to be smarter, outputs state as well if
not "triggered"
update help
pdcheck is a Q&D debugging tool to force the alert check
ack/res now support list of ids and "all" to resolve all outstanding items.
significant chunk of incident polling bits were rewritten to be
hipsterified.
Merge pull request #1 from erikh/master

API fixes
whitespace for sanity
if we don't have any incidents to update, don't, and let the user know.
additionally, if this PUT comes back with no incidents, don't try to
process them (fixes a crash)
Merge pull request #2 from erikh/master

do not try to update or process incidents when there are none to update