merge ticket.rb
Merge branch 'master' of github.com:StrataLabs/service_desk
add Bi Reports
Merge branch 'master' of github.com:StrataLabs/service_desk
custom report tat query change
bi reports fix
SDPII-154
SDPII-154
tat query change in custom report
Merge branch 'master' of https://github.com/StrataLabs/service_desk
new ticket UI change
tat query in sqlite ans oracle
tat oracle query
SDPII-153 & Checkbox Fix
Merge branch 'master' of github.com:StrataLabs/service_desk
oracle tat query
bi report fix
Merge branch 'master' of https://github.com/StrataLabs/service_desk
superfish menu fix
bi reports changes