[PIO-11] Pioneer and Heights dashboard has blank items for April

fix loyalty drivers by making responseData case insensitive
extracted KPI methods
[PIO-11] Pioneer and Heights dashboard has blank items for April

fix additional questions/pie charts by making responseData case insensitive
extracted question data method
[PIO-11] Pioneer and Heights dashboard has blank items for April

fix verbatim by making matches case insensitive
extracted verbatim data methods
[PIO-11] Pioneer and Heights dashboard has blank items for April

cleanup extracted methods