CHANGES.md
Show owner and responsible full name instead of login.

Fixes bug#9353 - http://bugs.otrs.org/show_bug.cgi?id=9353
Customer Ticket Zoom shows owner login name instead of full name

The Customer Ticket Overview already showed the full name of the
owner. The Owner Login, which was previously displayed, can often
be cryptic (like 'U00123' or 'mb').
Merge branch 'master1' of https://github.com/crythias/otrs
CHANGES, upstream merge