fix for ticket_value_for
1. DSB form validations config change
2. Fix for - Account Error message attachment overlap
Merge branch 'master' of https://github.com/StrataLabs/service_desk
custom report department fix
specs fix - DSB form validations
Merge branch 'master' of https://github.com/StrataLabs/service_desk
adding Rails logger with report id and email lists for escalation report
Merge branch 'master' of https://github.com/StrataLabs/service_desk
Merge branch 'master' into sprint4