Update Team JosephT

http://imgur.com/qk9CvSE




http://youtu.be/7rzw6Mr7B2Q





My vision for the Target shopping app revolves around the concept of allowing users of the Target app to communicate with Target and with each other through the use of video.
 
The idea is for the user to submit a video review of a product through the app, and then allow users to comment on the video review, as well as share the video review on other social media platforms like Facebook and Twitter.
 
The advent of social media had led to unprecedented amounts of sharing. Lately the trend has moved toward dynamic sharing- sharing something almost in real time. Through my concept for the Target shopping app, the user is provided with a video sharing platform with very specific criteria.
 The user would find creative and entertaining ways to review a product in 30 seconds or less.
 
This could lead to an interesting social environment that allows potential shoppers to see and hear actual video reviews from actual people. The psychology of "putting a name to a face" generally means the review a user submits for a particular product would be more genuine and engaging.
 Thus the video review would connect better with the potential customer versus a traditional text only review. The 30 second video reviews would be reviewed by a Target Team Member before appearing in the app, ensuring compliance  with content guidelines. The comments made on videos will not allow for profanity or hyperlinks, thus guarding against spam.
 
The second part of this concept revolves around the idea of leveraging video to increase customer service satisfaction and enhance the in store experience.
 The Target shopping app would determine if the user is inside of a Target store.
 If the user is inside a Target store, they would have the ability to press one button and begin a real time video chat with a Target Team Member who is also within the same store. The idea is to allow the user to ask a question without having to walk away from the product. The user would get fast answers to questions with having to interrupt the shopping experience or leave the aisle of section they are in to locate a Target Team Member.
 In addition, if the user is not in a Target store, the app will detect that and will connect them via video chat with a Customer Service Representative in a call center.