Added some gitignores and getting ready to add email to Tickets
Renamed entity classes to match subsequent recipes. Added customer email and full name to ticket to support recipe 13.5.
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Merged from 02
Fixed wrong model key in the ticket controller
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Fix
Added missing accessors to TicketEntity
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Merge branch '02' into 03
Cleaned up the data transfer from the controller to the view
Merged from 01
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Updated transformer