@raydavis I changed it from `unavailable` to `online` to get around the ugly case of a double negative, (ie: `unavailable: false`). I was thinking of available but though online was more precise (ie, a service is online), though i can see why it could be associated with a human being from the viewpoint of the api calls (/api/my/status, /api/my/academics). How does `available` sound?